Cookie Policy
1. Purpose of the Cookie Policy
This Cookie Policy explains in a clear and transparent manner how cookies are used on our website in accordance with Australian privacy and data protection standards.
The purpose of this policy is to help users understand what information may be collected during browsing, how it is used, and how preferences can be managed.
2. What Are Cookies
Cookies are small text files stored on a user’s device when visiting the website.
They help improve browsing experience, remember certain preferences and ensure the website functions correctly. Some cookies are essential for core website functions, while others support performance and usability improvements.
3. Types of Cookies Used
Our shop uses different types of cookies necessary for the proper operation of the website, including enabling navigation, maintaining security and supporting essential features such as the shopping cart.
Additional cookies may be used to remember user preferences and enhance browsing experience.
We may also use cookies that collect anonymous information to analyse website usage and improve performance. In some cases, cookies may help tailor content presentation based on user interaction, while respecting user consent.
Where third-party cookies are used, they are applied in accordance with applicable privacy regulations and only where required permissions have been obtained.
4. Purpose of Using Cookies
Cookies are used to ensure the technical operation of the website, analyse page usage, remember user preferences and provide a consistent and optimised browsing experience.
These purposes aim to improve both website performance and user experience.
5. Managing Consent
On the first visit to the website, users are presented with a notice allowing them to accept all cookies, decline non-essential cookies or customise preferences.
Users may update or withdraw consent at any time through browser settings or available website tools. Disabling certain essential cookies may affect access to some website features.
6. Duration and Third-Party Cookies
The storage duration of cookies depends on their type. Session cookies are deleted when the browser is closed, while persistent cookies remain stored for a defined period or until manually removed.
Where third-party cookies are used, they are managed by providers who comply with applicable data protection requirements.
7. Relationship with Privacy Policy
Information collected through cookies is handled in accordance with applicable Australian privacy laws, ensuring lawful, transparent and secure processing.
8. Contact and Support
For any enquiries regarding cookie usage or privacy preferences, please contact us:
Address: 2-1411 TAKAYANAGI, FUJIEDA-SHI, SHIZUOKA 426-0041, JAPAN
Email: marketing@cottaly.com
Phone: +81 (708) 310 57 54
Business Hours: Monday to Friday, 10:00 AM – 3:00 PM
Delivery Area: Australia